/* MAMI REDKEY LIVE SUPPORT */
.mr-support-launcher{position:fixed;right:22px;bottom:22px;z-index:9998;width:58px;height:58px;border:0;border-radius:50%;cursor:pointer;background:linear-gradient(145deg,#ef334b,#8b101e);color:#fff;box-shadow:0 12px 42px rgba(177,19,42,.42),0 0 0 1px rgba(255,255,255,.08) inset;display:grid;place-items:center;font:900 21px/1 system-ui;transition:.2s}
.mr-support-launcher:hover{transform:translateY(-2px) scale(1.03)}
.mr-support-launcher .mr-sup-pulse{position:absolute;right:2px;top:2px;width:12px;height:12px;border-radius:50%;background:#43da7e;border:2px solid #0b0b0e}
.mr-support-launcher.offline .mr-sup-pulse{background:#8b8b94}
.mr-support-launcher .mr-sup-badge{position:absolute;left:-5px;top:-6px;min-width:21px;height:21px;border-radius:99px;padding:0 6px;background:#fff;color:#9f1022;display:none;place-items:center;font:900 10px/1 system-ui}
.mr-support-panel{position:fixed;right:22px;bottom:92px;z-index:9999;width:min(380px,calc(100vw - 24px));height:min(590px,calc(100vh - 125px));background:#0c0c10;border:1px solid #292930;border-radius:18px;box-shadow:0 26px 80px #000a,0 0 55px rgba(199,25,49,.12);overflow:hidden;display:none;flex-direction:column;color:#f4f4f6;font-family:Inter,Segoe UI,Arial,sans-serif}
.mr-support-panel.open{display:flex;animation:mrSupIn .18s ease-out}
@keyframes mrSupIn{from{opacity:0;transform:translateY(8px) scale(.98)}to{opacity:1;transform:none}}
.mr-sup-head{padding:15px 16px;background:linear-gradient(135deg,#22070d,#100f12 62%);border-bottom:1px solid #2c2226;display:flex;align-items:center;justify-content:space-between;gap:12px}
.mr-sup-brand{display:flex;align-items:center;gap:10px}.mr-sup-logo{width:36px;height:36px;border-radius:11px;background:linear-gradient(145deg,#ff3b53,#8c101e);display:grid;place-items:center;font-weight:1000;box-shadow:0 0 25px #d9203833}.mr-sup-title b{display:block;font-size:13px;letter-spacing:.04em}.mr-sup-title span{font-size:10px;color:#aaaab2;display:flex;align-items:center;gap:6px;margin-top:3px}.mr-sup-dot{width:7px;height:7px;border-radius:50%;background:#43da7e;box-shadow:0 0 9px #43da7e99}.mr-sup-dot.offline{background:#777780;box-shadow:none}
.mr-sup-close{width:34px;height:34px;border:1px solid #34343b;background:#15151a;color:#fff;border-radius:9px;cursor:pointer}
.mr-sup-namebar{padding:10px 12px;border-bottom:1px solid #202026;background:#0f0f13}.mr-sup-namebar input{width:100%;box-sizing:border-box;background:#09090c;color:#fff;border:1px solid #292930;border-radius:9px;padding:9px 10px;outline:none;font:inherit;font-size:12px}.mr-sup-namebar input:focus{border-color:#a91a2c}
.mr-sup-messages{flex:1;overflow:auto;padding:14px;display:flex;flex-direction:column;gap:9px;scrollbar-width:none}.mr-sup-messages::-webkit-scrollbar{display:none}
.mr-sup-empty{margin:auto;text-align:center;color:#85858e;font-size:11px;line-height:1.6;padding:30px}
.mr-sup-msg{max-width:82%;padding:10px 11px;border-radius:12px;font-size:12px;line-height:1.48;white-space:pre-wrap;word-break:break-word}.mr-sup-msg.visitor{align-self:flex-end;background:linear-gradient(135deg,#9f1124,#c51d35);color:#fff;border-bottom-right-radius:4px}.mr-sup-msg.admin{align-self:flex-start;background:#17171c;border:1px solid #2b2b32;border-bottom-left-radius:4px}.mr-sup-msg small{display:block;font-size:8px;opacity:.58;margin-top:5px}
.mr-sup-system{align-self:center;color:#777780;font-size:9px;padding:3px 8px}
.mr-sup-composer{padding:11px;border-top:1px solid #24242a;background:#0e0e12}.mr-sup-compose-row{display:grid;grid-template-columns:1fr 42px;gap:8px}.mr-sup-composer textarea{box-sizing:border-box;width:100%;resize:none;min-height:45px;max-height:100px;background:#09090c;color:#fff;border:1px solid #2a2a31;border-radius:10px;padding:10px;outline:none;font:12px/1.4 inherit}.mr-sup-composer textarea:focus{border-color:#aa172a}.mr-sup-send{border:0;border-radius:10px;background:linear-gradient(145deg,#e72e46,#8f101f);color:#fff;cursor:pointer;font-weight:900}.mr-sup-foot{display:flex;justify-content:space-between;gap:10px;margin-top:8px;color:#696971;font-size:9px}.mr-sup-foot button{border:0;background:none;color:#8f8f98;font:inherit;padding:0;cursor:pointer}
@media(max-width:560px){.mr-support-launcher{right:14px;bottom:14px}.mr-support-panel{right:12px;bottom:82px;width:calc(100vw - 24px);height:min(610px,calc(100vh - 100px));border-radius:15px}}

/* V6 archived support */
.mr-sup-archives{display:none;padding:9px 11px;border-bottom:1px solid #202026;background:#0a0a0d;gap:7px;overflow-x:auto;scrollbar-width:none}
.mr-sup-archives::-webkit-scrollbar{display:none}
.mr-sup-archives.show{display:flex}
.mr-sup-archive-title{flex:0 0 auto;display:flex;align-items:center;font-size:9px;color:#777780;font-weight:900;padding:0 4px}
.mr-sup-archive-card{flex:0 0 auto;min-width:150px;max-width:220px;border:1px solid #2b2b32;background:#121217;border-radius:10px;padding:8px 9px;color:#d8d8dd;cursor:pointer;text-align:left}
.mr-sup-archive-card:hover,.mr-sup-archive-card.active{border-color:#8f1828;background:#181116}
.mr-sup-archive-card b{display:block;font-size:10px;color:#fff;margin-bottom:3px}
.mr-sup-archive-card span{display:block;font-size:8px;color:#7f7f88;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.mr-sup-closed-note{display:none;padding:10px 12px;border-top:1px solid #2b2024;background:#160c0f;color:#c7aeb3;font-size:10px;line-height:1.5}
.mr-sup-closed-note.show{display:flex;align-items:center;justify-content:space-between;gap:10px}
.mr-sup-new-ticket{border:1px solid #6f1522;background:#251016;color:#fff;border-radius:8px;padding:7px 9px;cursor:pointer;font-size:9px;font-weight:800;white-space:nowrap}
.mr-sup-composer.archived{display:none}

/* V8 active support ticket */
.mr-sup-active-card{flex:0 0 auto;min-width:165px;max-width:225px;border:1px solid #1f6e47;background:linear-gradient(145deg,#102119,#111518);border-radius:10px;padding:8px 9px;color:#e9fff2;cursor:pointer;text-align:left;box-shadow:0 0 18px rgba(55,212,125,.07)}
.mr-sup-active-card:hover,.mr-sup-active-card.active{border-color:#43da7e;background:#13271d}
.mr-sup-active-card b{display:block;font-size:10px;color:#dfffea;margin-bottom:3px}
.mr-sup-active-card span{display:block;font-size:8px;color:#7eb997;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.mr-sup-active-title{flex:0 0 auto;display:flex;align-items:center;font-size:9px;color:#55cf85;font-weight:900;padding:0 4px}

/* V10 individual archive delete */
.mr-sup-archive-wrap{flex:0 0 auto;display:flex;align-items:stretch;gap:5px}
.mr-sup-archive-wrap .mr-sup-archive-card{min-width:145px}
.mr-sup-archive-delete{width:34px;border:1px solid #5a1822;background:#1b0d11;color:#d45a6b;border-radius:9px;cursor:pointer;font-size:13px;font-weight:900;transition:.15s}
.mr-sup-archive-delete:hover{background:#351018;color:#ff7a8b;border-color:#8a2030}